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CONTACT US

Reach us for all your banking needs.

CONTACTUS_icons
CONTACT US

Reach us for all your banking needs.

Ways to Contact us!

At COMTRUST, we prioritize your convenience and security. Whether you're looking to speak to us directly, report a lost card, or find information about our services, this page has all the details you need. From secure online messaging to branch locations, we've made it easy to get in touch.

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Call Us

Speak with our team directly for assistance.

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Secure Message

Send us a secure message through Online Banking.

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Email Us

Have a question or need assistance? Send us an email.

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Branch

Visit a COMTRUST branch near you.

Ways to Contact us!

At COMTRUST, we prioritize your convenience and security. Whether you're looking to speak to us directly, report a lost card, or find information about our services, this page has all the details you need. From secure online messaging to branch locations, we've made it easy to get in touch.

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Give us a Call

General assistance with accounts, products and services :

(800) 926-7448

To report a lost or stolen card :

COMTRUST VISA Debit Card

  • Business Hours (M-F) 800-756-3300
  • After Hours 800-472-3272

COMTRUST VISA Platinum Credit Card - 1 (800) 299-9842

Activate / Change your PIN

(800) 992-3808

Check balances, transfer funds and more :

24 Hour Audio Response: (423) 752-0224   (800) 262-0224

All Loan Inquiries :

(423) 756-3300

Brokerage Services : 

(423) 752-0228

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Email Us

Use our contact us form for quick assistance with account questions, credit cards, loans, mortgages, and more. Our team will respond promptly.

For your security, please do not include sensitive information, such as account numbers or Social Security numbers, in this form. Instead, use the Secure Messaging option within Online Banking for a safe and private way to communicate with us.

CONTACT US
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Secure Message

Send us a secure message through Online Banking.
For sensitive inquiries or questions requiring secure communication, log in to Online Banking and use the secure messaging feature. This ensures your private information, such as account details, remains protected.

How to Access Secure Messaging:

  1. Log in to your COMTRUST Online Banking account.
  2. Navigate to the “Messages” section.
  3. Submit your question or request.

Frequently Asked Questions